Key phrases and vocabulary for letter writing (Practice Test)

1. Which phrase is most appropriate for beginning a formal letter?
(A) I am writing to inform you…
(B) Hey, just wanted to let you know…
(C) What’s up? I need to tell you something…
(D) Yo! Here’s the deal…

2. Which phrase would best fit in a polite request letter?
(A) I would appreciate it if you could…
(B) Do this for me now!
(C) You have to send me…
(D) Just get it done, please.

3. How should you formally express gratitude in a letter?
(A) Thank you for your time and assistance.
(B) Thanks a bunch!
(C) Cheers, much appreciated!
(D) You rock!

4. Which phrase is most appropriate for a formal complaint letter?
(A) I am disappointed with the service I received.
(B) This is totally unacceptable!
(C) What a disaster! Fix it now!
(D) You guys really messed up.

5. What is the best way to politely end a formal letter?
(A) I look forward to your response.
(B) Get back to me ASAP.
(C) Let me know what you think.
(D) Anyway, that’s all from me.

6. Which of the following is a suitable closing phrase for a complaint letter?
(A) I hope to receive a resolution to this matter soon.
(B) This had better be fixed immediately!
(C) Don’t make me escalate this!
(D) I won’t be using your service again.

7. Which phrase is commonly used in an invitation letter?
(A) You are cordially invited to…
(B) Show up if you want…
(C) We might be doing something fun…
(D) Come if you feel like it.

8. How can you politely apologize in a formal letter?
(A) I sincerely apologize for any inconvenience caused.
(B) Oops, my bad!
(C) Sorry about that, hope it’s cool.
(D) Well, things happen…

9. Which closing phrase is appropriate for a formal letter?
(A) Yours faithfully,
(B) Catch you later,
(C) Bye for now,
(D) See ya!

10. What phrase would be best for offering assistance in a formal letter?
(A) Please let me know if I can be of any help.
(B) Hit me up if you need something.
(C) Give me a shout if you need anything.
(D) Let me know if you’re stuck.