Formal vs. Informal letters (Practice Test)

1. Which of the following is a key feature of a formal letter?
(A) The use of contractions like “I’m” and “can’t”
(B) A polite and professional tone
(C) The use of slang and casual expressions
(D) Addressing the recipient by their first name

2. Which of the following greetings is appropriate for a formal letter?
(A) Dear Mr. Smith,
(B) Hey John,
(C) Hi there,
(D) What’s up?

3. Which type of letter would you write to apply for a job?
(A) Informal
(B) Semi-formal
(C) Formal
(D) Casual

4. In an informal letter, which phrase would be appropriate?
(A) I am writing to express my gratitude.
(B) I hope you’re doing well!
(C) I would appreciate your prompt response.
(D) Kindly acknowledge receipt of this letter.

5. Which closing phrase is best suited for a formal letter?
(A) Cheers!
(B) See you soon!
(C) Yours faithfully,
(D) Take care!

6. When writing a formal complaint letter, how should you structure it?
(A) Start with a casual greeting and state your issue briefly.
(B) Clearly introduce yourself, describe the issue, and request a resolution.
(C) Use humor to lighten the tone and engage the reader.
(D) Use abbreviations and informal language to make it friendly.

7. Which of the following expressions is inappropriate in a formal letter?
(A) I look forward to your response.
(B) Let me know ASAP.
(C) I appreciate your assistance.
(D) Kindly provide further details.

8. How should you sign off an informal letter?
(A) Sincerely,
(B) Yours faithfully,
(C) Best wishes,
(D) Respectfully,

9. Which situation requires a formal letter?
(A) Inviting a friend to a party
(B) Requesting leave from your employer
(C) Writing a birthday message
(D) Sending a quick update to a family member

10. What is a common mistake when writing a formal letter?
(A) Using polite language
(B) Writing in full sentences
(C) Being too direct or impolite
(D) Structuring the letter with an introduction, body, and conclusion