Organizational Behavior MCQs

1. What does Organizational Behavior primarily study?
(A) Marketing strategies
(B) Individual and group behavior in organizations
(C) Financial statements
(D) Organizational structure only

2. Which of the following is a key element of Organizational Behavior?
(A) Revenue generation
(B) Human behavior
(C) Machine learning
(D) Financial modeling

3. What are the three levels of analysis in OB?
(A) Individual, Group, Organizational
(B) Internal, External, Global
(C) Micro, Macro, Mega
(D) Planning, Organizing, Controlling

4. Which theory is associated with motivation and hierarchy of needs?
(A) Herzberg’s Theory
(B) Maslow’s Theory
(C) Equity Theory
(D) Goal-Setting Theory

5. Who developed the Two-Factor Theory?
(A) Maslow
(B) Herzberg
(C) Vroom
(D) McGregor

6. What does McGregor’s Theory X assume about employees?
(A) They are creative and self-motivated
(B) They dislike work and avoid responsibility
(C) They always need guidance
(D) They thrive without direction

7. Which of the following best describes job satisfaction?
(A) The desire to leave a job
(B) The extent to which people like or dislike their jobs
(C) Salary alone
(D) Training and development programs

8. What is organizational culture?
(A) A list of company rules
(B) Shared values, beliefs, and norms in an organization
(C) Marketing strategies
(D) None of the above

9. Emotional intelligence includes all EXCEPT:
(A) Self-awareness
(B) Empathy
(C) Technical skills
(D) Social skills

10. The Hawthorne Studies emphasized the importance of:
(A) Money in motivation
(B) Social relations in the workplace
(C) Strict supervision
(D) Physical working conditions only

11. Which leadership style involves high concern for people and high concern for production?
(A) Country Club
(B) Team
(C) Impoverished
(D) Authority-Compliance

12. Job enlargement refers to:
(A) Increasing job responsibilities
(B) Promoting employees
(C) Increasing pay
(D) Enhancing training programs

13. Organizational citizenship behavior (OCB) is:
(A) Punishable by law
(B) Outside job requirements but beneficial
(C) Required tasks
(D) Unethical actions

14. Conflict in organizations is always:
(A) Negative
(B) Avoidable
(C) Beneficial if managed properly
(D) Nonexistent

15. The Big Five Personality Traits include all EXCEPT:
(A) Openness
(B) Extraversion
(C) Narcissism
(D) Agreeableness

16. The process of forming impressions of others is called:
(A) Perception
(B) Attribution
(C) Decision-making
(D) Leadership

17. Cognitive dissonance refers to:
(A) Agreement between actions and beliefs
(B) Discomfort from inconsistent attitudes and behaviors
(C) Decision-making ease
(D) Low intelligence

18. A team is different from a group because:
(A) Teams are informal
(B) Teams have common goals and mutual accountability
(C) Groups are more focused
(D) Groups cannot achieve goals

19. Which is NOT a source of power in organizations?
(A) Legitimate
(B) Referent
(C) Technical
(D) Expert

20. Which of the following is a type of reinforcement in OB?
(A) Budgeting
(B) Punishment
(C) Recruiting
(D) Forecasting

21. Organizational commitment refers to:
(A) Employee loyalty
(B) Job offers
(C) Training
(D) Skill levels

22. Which one of these is a component of attitude?
(A) Cognitive
(B) Emotional
(C) Behavioral
(D) All of the above

23. The expectancy theory of motivation was developed by:
(A) Herzberg
(B) Maslow
(C) Vroom
(D) McGregor

24. Workplace diversity focuses on:
(A) Product range
(B) Employee differences
(C) Marketing
(D) Organizational size

25. Turnover is:
(A) The number of customers gained
(B) Employee exit rate
(C) Inventory count
(D) Profit after tax